> ## Documentation Index
> Fetch the complete documentation index at: https://docs.projectecho.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Where to get help (support and this knowledge base)

> Find Project Echo help in the Help Center or by emailing support@projectecho.io.

If you are stuck, start with the Help Center, then contact the team for account-specific issues.

## Help Center

Browse guides and how-tos here:

[https://docs.projectecho.io/](https://docs.projectecho.io/)

Useful topics include:

* Getting started and workspace setup
* Requests, boards, and the feedback portal
* Integrations (Slack, Notion, Linear, webhooks)
* API, MCP, and My app embed
* Free vs Pro and billing

Use search when you know the feature name (for example “inbound webhook” or “custom domain”).

## Email support

Email **[support@projectecho.io](mailto:support@projectecho.io)** for:

* Billing or plan questions
* Workspace access / team invite problems
* Suspected security issues (revoke secrets first, then write us)
* Bugs with screenshots, workspace name/subdomain, and steps to reproduce

Include as much context as you can: workspace subdomain, approximate time (with timezone), browser, and whether the issue is in the staff app, portal, Slack, or API.

## In-product navigation reminder

* **Integrations** and **API & MCP** are top-level Workspace nav items.
* **Settings** still holds Branding, Team, Domain, Feedback, and Feedback portal.

## Response expectations

We read every message. For urgent production outages or leaked credentials, put **Urgent** in the subject and say what you already revoked (API key, webhook, embed key).

Thanks for building with Project Echo.


## Related topics

- [Create and manage API keys](/api-mcp-and-embed/create-manage-api-keys.md)
- [What is Project Echo?](/getting-started/what-is-project-echo.md)
- [Introduction](/index.md)
- [Quickstart](/quickstart.md)
- [Go-live checklist for your feedback portal](/getting-started/go-live-checklist.md)