> ## Documentation Index
> Fetch the complete documentation index at: https://docs.projectecho.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Portal visibility, voting, and commenting settings

> Control who can open your portal and how voting and comments work for customers.

Use **Settings → Feedback portal** to decide who can reach the portal and how engagement appears.

## Portal visibility

On the **Visibility** tab, choose **Portal visibility**:

1. **Publicly available** — Anyone can view the feedback portal.
2. **Members & team only** — Only logged-in internal teammates, or members who access the portal from your app.
3. **Hidden** — Portal is disabled; visitors are redirected away. Most portal setting groups are disabled while Hidden.

Pick **Publicly available** for an open feedback community. Use **Members & team only** when feedback should stay limited to known users. Use **Hidden** while you configure branding and content.

## Roadmap and changelog tabs

Also under **Visibility**, toggle:

* **Show the roadmap tab**
* **Show the changelog tab**

You can rename tabs later under **Design** (Feedback, Roadmap, and Changelog titles).

## Voting

Customers can upvote on the portal. On the **Voting** tab, control where **vote counts** are shown:

* Feedback tab
* Roadmap tab
* Changelog entry page (counts for linked completed requests)
* Request page

Hiding a count does not remove the ability to vote where voting is otherwise available—it changes what totals are displayed.

## Commenting

Comments on the portal require a teammate session or a portal member link/session. Visitors without that access see guidance to sign in or open the page with their member link.

Open the **Commenting** tab in settings for any available options. Keep comments constructive by moderating in the staff app when needed.

Questions? Email [support@projectecho.io](mailto:support@projectecho.io).


## Related topics

- [Overview of the public feedback portal](/feedback-portal/overview-feedback-portal.md)
- [Roadmap visibility and status columns](/roadmap-and-changelog/roadmap-visibility-status-columns.md)
- [Mask identities and SEO settings](/feedback-portal/mask-identities-and-seo.md)
- [How customers submit, vote, and comment](/feedback-portal/how-customers-submit-vote-comment.md)
- [How customers view roadmap and changelog on the portal](/roadmap-and-changelog/customers-view-roadmap-changelog.md)