> ## Documentation Index
> Fetch the complete documentation index at: https://docs.projectecho.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite your team

> Invite teammates to your Project Echo workspace from onboarding or Settings → Team.

Invite teammates so product, support, and engineering can triage requests together in the staff app.

## Team vs members

Project Echo uses two people concepts:

* **Team** — your internal staff who work in the staff app (Settings → Team)
* **Members** — portal end users (customers) listed under **Members**

This article is about inviting your **team**.

## Invite from Settings

1. Open your workspace in [app.projectecho.io](https://app.projectecho.io)
2. Go to **Settings → Team**
3. Enter the teammate’s email address and send the invite
4. They receive an email with a link to join

Pending invites show as sent (or expired). You can cancel an invite if needed.

## Invite during onboarding

When you create a workspace, the last onboarding step lets you invite teammates right away. You can skip that step and invite later from Settings.

## What happens when someone accepts

1. They open the invite link
2. They sign up or log in (email may be locked to the invite)
3. They join your workspace and can access the staff app

New teammates may complete a short profile step before they start working.

## Tips

* Invite the people who will triage feedback, update roadmap items, and publish changelog entries
* Billing admins can manage teammates in Settings → Team
* Don’t confuse team invites with creating portal **Members**—members are your customers, not staff

Need help with an invite? Email [support@projectecho.io](mailto:support@projectecho.io).


## Related topics

- [Create your account and first workspace](/getting-started/create-account-and-first-workspace.md)
- [Quickstart](/quickstart.md)
- [Introduction](/index.md)
- [Manage team roles and invitations](/team-and-members/manage-team-roles-invitations.md)
- [Team members vs portal members (important distinction)](/team-and-members/team-vs-portal-members.md)