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Boards help you group related feedback—for example Features and Bugs—so your team and customers can find the right place to submit and review requests.

Open board settings

  1. Sign in at app.projectecho.io.
  2. Go to Settings → Feedback.
  3. Open the Boards tab.
New workspaces start with Features and Bugs. You can rename, reorder, recolor, or replace these to match how your product team works.

Create a board

  1. On the Boards tab, select +.
  2. Enter a clear name (for example “Integrations” or “Onboarding”).
  3. Choose a color with the swatch picker or a hex value.
  4. Save the board.
Use short, customer-friendly names if the board will appear on your public portal.

Reorder, edit, or delete

  • Reorder: Drag boards to set the order your team sees in the app.
  • Edit: Open Edit board to change the name or color.
  • Delete: Use Delete board when a board is no longer needed. Move or reassign requests first if you still need that feedback.

Portal visibility

Creating a board does not automatically decide what customers see. Under Settings → Feedback portal → Visibility, use Boards to show to choose whether each board appears on Feedback, Roadmap, both, or is Hidden.

Tips

  • Keep a small set of boards so triage stays simple.
  • Align board names with how customers talk about your product.
  • Review portal visibility whenever you add or retire a board.
Need help? Contact [email protected] or browse the Help Center.