How to add images to request descriptions

You can add images to a request description when creating or editing a request. Images appear on the request detail page (and on the portal detail view when the request is public).

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Where to edit the description

• New request: open New Request and use the Add details field
• Existing request: open the request, then edit the description (pencil / double-click)

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Add an image with the insert menu

1. Click in the description field so the cursor is where you want the image
2. Type / to open the insert menu
3. Choose Image
4. Click the upload area (or drop a file onto it)
5. Pick a PNG, JPG, GIF, or WebP image (max 10 MB)
6. Wait for the upload to finish — the image appears in the description
7. Save the request (or finish editing the description)

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Paste an image or screenshot

1. Copy an image, or take a screenshot to the clipboard (for example Win+Shift+S on Windows or Cmd+Shift+4 on Mac)
2. Click in the description field
3. Paste with Ctrl+V (Windows/Linux) or Cmd+V (Mac)
4. Wait for the upload to finish, then save

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Drag and drop

1. Click in the description field
2. Drag an image file onto the editor
3. Wait for the upload to finish, then save

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Tips

• Supported types: PNG, JPG, GIF, WebP
• Maximum size: 10 MB per image
• You can add more than one image
• Portal list cards show plain text only; images show on the request detail page

Questions? Email [email protected].