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You can add clickable links in comments or internal notes on a request.

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Where to write a comment

  1. Open the request
  2. Go to the Comments tab
  3. Use the comment box (or reply under a comment)
On the feedback portal, use the request comment field if commenting is allowed.
  1. Click in the comment field where you want the link
  2. Type / to open the insert menu
  3. Choose Link
  4. When prompted, enter the URL (include https:// when possible)
  5. When prompted, enter the link text (or keep the suggested text)
  6. Confirm — the linked text appears in the comment
  7. Click Comment (or Note) to post

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Tips

  • Prefer full URLs starting with https://
  • Links in internal notes are only visible to your team
  • You can combine links with lists, images, and other insert-menu items
Questions? Email [email protected].

Related topics

How to add numbered and bullet lists to commentsHow to add YouTube videos to commentsHow to add links to request descriptionsHow to add images to commentsHow customers submit, vote, and comment