YOURSUBDOMAIN.projectecho.io. Use this checklist before you share it widely.
Before you share the link
- Confirm the portal subdomain under Settings → Feedback portal
- Apply branding so the portal matches your product
- Set portal visibility:
- Publicly available — anyone can visit
- Members & team only — limited to signed-in members and team
- Hidden — visitors are redirected away (portal not shared)
- Choose which portal tabs to show (feedback, roadmap, changelog)
- Review which boards and statuses appear on the portal
- Decide whether vote counts and identities should be visible (including mask identities if you use that option)
- Add a few polished public requests so the portal doesn’t look empty
Soft launch
- Open Feedback portal from the staff app sidebar and review the experience as a visitor would
- Share the portal URL with a small internal group or trusted customers first
- Submit a test request with Give Feedback, then upvote and comment
- Confirm staff can see the request under Requests and respond
Wider launch
- Add the portal link in your product, docs, or support macros
- Optionally connect Slack or other integrations so new feedback is noticed quickly
- If you’re on Pro, consider a custom domain and removing Project Echo branding