How to add numbered and bullet lists to request descriptions

Use bullet lists and numbered lists in a request description to organize steps, requirements, or options.

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Where to edit the description

• New request: open New Request and use the Add details field
• Existing request: open the request, then edit the description

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Add a bullet list

1. Click in the description field
2. Type / to open the insert menu
3. Choose Bullet list
4. Type the first item, then press Enter for the next item
5. Press Enter twice (or use the insert menu for Text) when you want to leave the list
6. Save the request (or finish editing)

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Add a numbered list

1. Click in the description field
2. Type / to open the insert menu
3. Choose Numbered list
4. Type each step, pressing Enter between items
5. Leave the list when you are done, then save

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Tips

• You can nest content by continuing to type inside the list
• Combine lists with headings, images, or links from the same / insert menu
• Lists show as formatted lists on the request detail page

Questions? Email [email protected].