How to add numbered and bullet lists to comments

Use bullet lists and numbered lists in comments (or internal notes) to keep replies clear and scannable.

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Where to write a comment

1. Open the request
2. Go to the Comments tab
3. Use the comment box (or reply under a comment)

On the feedback portal, use the request comment field if commenting is allowed.

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Add a bullet list

1. Click in the comment field
2. Type / to open the insert menu
3. Choose Bullet list
4. Type the first item, then press Enter for the next item
5. Press Enter twice (or insert Text) when you want to leave the list
6. Post the comment

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Add a numbered list

1. Click in the comment field
2. Type / to open the insert menu
3. Choose Numbered list
4. Type each step, pressing Enter between items
5. Leave the list when you are done, then post

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Tips

• Lists work the same way in internal notes (lock icon in the composer)
• You can mix lists with images, links, and YouTube embeds from the / menu

Questions? Email [email protected].