Create and edit a request

A request is a single piece of feedback—an idea, bug, or improvement—tracked in Project Echo.

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Create a request in the staff app

1. Open your workspace at app.projectecho.io
2. Choose New Request
3. Enter a title and optional description
4. Choose a board and status
5. Optionally set priority, effort, and the submitter
6. Save the request

As you type a title, Project Echo may suggest similar existing requests so you can avoid duplicates.

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Create a request on the portal

Customers (and team members using the portal) can:

1. Open YOURSUBDOMAIN.projectecho.io
2. Choose Give Feedback
3. Fill in the request details and submit

What they can see and submit depends on your portal visibility and feedback settings.

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Edit a request

Open the request from Requests (or from the portal if it’s public):

• Edit the title and description on the request detail page
• Update board, status, priority, effort, and owner in the meta panel
• Control whether the request is shown on the feedback portal in the request Settings tab

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Tips

• Use boards (for example Features vs Bugs) to keep lists scannable
• Prefer clear titles customers and teammates will recognize later
• Link related conversation in comments or internal notes after you create the request

Questions? Email [email protected].