Tour of the staff app (Requests, Roadmap, Changelog, Members, Settings)

The staff app at app.projectecho.io is where your team manages feedback. Use the sidebar to move between the main areas of your workspace.

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Collect

• New Request — create a request from the staff app
• Feedback portal — open your customer-facing portal (YOURSUBDOMAIN.projectecho.io)

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Workspace

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Requests

Your main inbox for feedback. Search, filter, group, and bulk-update requests. Open any request to edit details, comment, add internal notes, assign an owner, and review votes or score.

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Roadmap

A view of planned and in-progress work you can share with customers on the portal (when enabled).

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Changelog

Publish updates about what you’ve shipped so customers can follow along.

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Members

A directory of portal members—the end users who submit and vote on feedback. This is different from your internal team.

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Integrations

Connect tools such as Slack, Notion, Linear, and webhooks.

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API & MCP

Create API keys and use Project Echo’s API and MCP options to extend your workspace.

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Settings

Workspace configuration. Settings commonly include:

• Branding — how your portal looks
• Team — invite and manage teammates
• Domain — portal subdomain and custom domain options
• Feedback — boards, fields, and scoring
• Feedback portal — visibility and portal content options

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Account extras

Use the workspace switcher if you belong to more than one workspace, and the profile menu for your account, profile, and email notification preferences. For more detail on day-to-day triage, see the Requests articles in the Help Center. Questions? Email [email protected].